A selection of Axis Companion Dome V cameras are installed to protect Swank Boutique’s storefronts in Spokane, Wa, and Boise, Id. Employees are able to monitor and react to incidents both on-site and remotely using Axis Companion video management software and its mobile client. Using the Axis Companion Recorder at each location, up to a month of video can be recorded and stored for easy retrieval.

“We haven’t had a reliable security system in the past. We try to rely on it but then what we need is not there. We are very excited about the Axis Companion as Swank Boutique doesn’t put up with shoplifting. With the features for viewing on my mobile devices, we will be able to easily see what is going on at each location,” said Jody Mallonee, founder and owner of Swank Boutique.

Swank Boutique offers women’s accessories, jewellery, small gifts and clothing that can slip off hangers or fall victim to sleight of hand quite easily, making shoplifting attempts common. Prior consumer-grade cameras from a number of manufacturers did not provide high resolution video to stop these incidents. Swank Boutique employees now use Axis Companion to investigate live video to see specifically if patrons may be trying to hide mischievous activity.

“Axis Companion provides Swank Boutique a much needed sense of security. The solution allows the Boutique to decrease shrinkage and gain operational control and flexibility that otherwise would not have been possible,” said Larry Chay, Small Business Program Manager at Axis Communications.

Mallonee has found further uses for the solution from an operational standpoint. Employees in each location have an additional channel of communication, which is being used to keep displays and floor layouts consistent. As the owner, Mallonee also confirms that the stores are opening on time and that her staff is acting according to their responsibilities.

When one location is experiencing high customer traffic, staff can call on the other store to pull up Axis Companion to monitor the scene. The cameras provide an all-in-one solution that allows Swank Boutique to operate as expected and rely on the systems as tools should incidents occur.