Christus Santa Rosa Health System, a faith-based, not-for-profit health system, and a part of Christus Health has to date, installed the Brivo OnSite solution in the downtown San Antonio Christus Santa Rosa Hospital – City Centre, Christus Santa Rosa Children’s Hospital, Christus Santa Rosa Hospital – Westover Hills, Christus Santa Rosa Hospital – Medical Center, and Christus Santa Rosa Hospital – New Braunfels. The five hospitals combined have a total of 1,128 beds, nearly 3,900 Associates, and 2,000 physicians. The Brivo system manages approximately 210 doors spread among the five hospital campuses.

Mark Hart, the Christus Santa Rosa Health System Director of Security and Environmental Safety, a seasoned professional, had a quality working relationship with Steven Ballard of Inet, and called him in for a consultation on upgrading Chrisitus Santa Rosa Health System’s access technology. Ballard provided Hart with a demo of the Brivo technology and, according to Hart, “We did our due diligence, initiated our contract with Brivo, and have been pleased with all levels of service.”

The initial installation was at the newest hospital campus, Christus Santa Rosa Hospital - Westover Hills, where the system’s servers are located. Christus Santa Rosa Health System and Inet then proceeded to roll out the Brivo system to the other hospital campuses. “We did not want to manage two different access control databases,” Hart said. “We were able to move from our successful installation at Christus Santa Rosa Hospital - Westover Hills to the other targeted facilities by selling management a plan that enabled us to keep all data and all access management under the one Brivo system, operated with a single Graphical User Interface.”

The on-going installation requires an extraordinary amount of coordination with the multiple departments involved and the different security and access needs of each department. The Brivo system provides Christus Santa Rosa Health System with the flexibility and level of control required to manage the multiple needs of all the departments served and to organize the nearly 9,000 users into an impressive 127 groups—all with different privileges in terms of locations, days, and time periods of access.

“We are very pleased with the Brivo software and our System Administrators have been impressed.” The system’s ability to handle Christus Santa Rosa Health System’s complex, layered needs, coupled with system performance to date have Hart and his team looking to Brivo for the anticipated expansion of access control throughout the extensive Christus Santa Rosa Health System network of hospitals, clinics, and other facilities.