The solution integrates best-in-class technologies from community partners and can easily be extended to any new demands or challenges that may arise.

As a fast growing business, Majid Al Futtaim realised that managing large camera networks and risks across multiple sites and countries posed several challenges. First, the outdated, analogue surveillance infrastructure was in need of being modernised. Second, the sheer size of the operation, with multiple sites across several countries and more than a thousand cameras at some sites, had to be addressed.

Following a comprehensive vetting process, Majid Al Futtaim chose a state-of-the-art security and video surveillance solution to remain at the forefront of operating safe and secure retail and leisure environments. The Milestone Xprotect Corporate VMS permits Majid Al Futtaim to operate the entire surveillance solution from a single management interface in the UAE. Being able to access all the sites from one location, enables the shopping mall operations team to coordinate surveillance and management efforts across those sites. Other relevant parties can also leverage the information directly from mobile clients enabling more efficient safety operations.

Axis top-of-the-range cameras and Pivot3 hyper converged server infrastructure, guarantee the company lives up to government regulations. Icetana’s dynamic live monitoring system helps offset the challenges of actively monitoring the large camera networks and enable their security providers with a real-time assessment and response capability.

According to Milestone, operational costs related to the hardware, servers and cameras have been reduced from 23 percent to 7 percent. Real-time response capability helps make overall security operations more effective by immediately identifying risks. Today there are approximately 10-12 incidents actioned per 300 cameras.

“We are honoured Majid Al Futtaim have chosen Milestone as their primary VMS and we look forward to continue supporting them now and in the future”, says Peter Biltsted, Director, Middle East & Africa, Milestone.

“Icetana is proud to provide ongoing support to Majid Al Futtaim throughout the MENA region, and be part of Milestone’s Partner Community as key components of Majid Al Futtaim’s video surveillance infrastructure,” says Stephen Bose, Head of Business Development, Icetana.