Avigilon solution improves healthcare security

Vancouver, Canada

Avigilon Corporation has been selected by East Texas Medical Center Regional Healthcare System (“ETMC”), in Tyler, Texas, USA, to secure its healthcare facilities throughout the region.

To enhance patient and staff safety at its 9 hospitals and 39 rural health clinics, ETMC installed a complete Avigilon surveillance solution that incorporates more than 500 Avigilon cameras, including Avigilon HD Pro, HD Dome, and H4 SL dome cameras, as well Avigilon Control Center (ACC) video management software running on Avigilon network video recorders.

With approximately 300,000 patients visiting its facilities each year, clear surveillance footage is paramount to ETMC’s security needs. Avigilon 7K (30 MP) HD Pro cameras were selected for their ability to cover wide areas, such as parking lots, while also providing exceptional image detail, allowing security staff to zoom in and quickly identify and respond to potential security events. ETMC also chose Avigilon cameras with self-learning video analytics for their accurate detection of people and vehicles in critical areas. Combined with ACC’s advanced search capabilities, these cameras enable ETMC’s security operators to effectively monitor and accurately verify surveillance footage, saving time and effort during critical investigations.

“Our top priority is ensuring the safety of our patients, staff and visitors,” said Kenneth Webb, Director of Security for ETMC. “We chose Avigilon because it offers us an easy-to-install, user-friendly and scalable solution that allows our operators to conduct fast video searches and accurate investigations. This saves us valuable time during investigations and has helped to reduce false liability claims.”

“Healthcare institutions like ETMC face unique challenges in protecting their patients, staff and property – especially across multiple locations,” said James Henderson, Avigilon President and Chief Operating Officer. “The success of our project with ETMC demonstrates how Avigilon’s expanding portfolio of security solutions continue to help address the diverse needs of our customers, enabling ETMC to benefit from high performance products while also lowering their total cost of ownership.”


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