Before installing the original key control system, which utilised Morse Watchmans’ Keybank, University maintenance and custodial employees carried several different master keys in order to complete their assigned tasks. It was often a challenge for management to ensure that the keys were not transferred to others, misplaced or simply not returned if an employee left their position at the University. With the installation of the Keybank storage system and later the Keywatcher system, management gained control of who could remove keys, what keys they could remove and for how long. Now, all master keys utilised by Facilities (Academic & Research Facilities and Residence Halls) are maintained in the Keybank and removed as needed by authorised personnel.

“The school’s overall security has been upgraded since Keybank and Keywatcher have eliminated the need for an employee to carry multiple high-level keys around with them at all times,” said Mr. Smith. “With keys secured in the tamper-proof cabinet when not in use, we have lessened our exposure to the potential security risk of multiple high-level or master keys for our facilities being carried on personal key rings.”

The automated key control system has also made it easier to audit who accessed keys and when. Previously, Mr. Smith noted that monitoring who removed keys to access a specific area would have taken hours of searching through manual logs. Now, by running a report, he can determine who accessed a certain key/space and when it occurred.

“I appreciate the peace of mind and the convenience that the Morse Watchmans solution provides,” he said. “I know that at any time I can run a report and determine who is currently using keys and how long they have had them signed out. I know that all keys are secured in a tamper-resistant cabinet within a secure location which is also access controlled.”

Product reliability and after-sales customer service were also cited by Mr. Smith as further considerations for adding to the existing system. He says, “Maintenance on the system is minimal and we are very satisfied with its reliability. Both the sales representative and the service department are highly professional and efficient and know the system thoroughly.”