While Secura Key has offered factory training for many years, customers have found it increasingly difficult to send their installation and sales staff to California, considering the cost of lodging, airfare, and missed work time.
By using modern web-based training tools, such as Citrix Go-To-Webinar, Secura Key offers its customers live interactive training at their own facilities, or any place with an Internet connection. Other public training courses currently being offered are the “Secura Key Product Overview,” and “SK-NET Training,” (check the Secura Key website for details). Other courses will be added in the future. Secura Key is also able to offer one-on-one training sessions for individuals or small groups by special request.

Participants can use the microphone and speakers connected to their PC’s or they can use an optional telephone call-in number.

Secura Key’s Technical Training Manager, Jeff Hamilton, conducts the live Webinars. Jeff, an 18-year Secura Key veteran, is intimately familiar with the product line, and he is now primarily focused on product training, while continuing to do technical support part time.