Together, specified Symmetry alarms communicate with Risk360 to allow security teams to better investigate incidents and produce accurate case management reports. Risk360 workflow capabilities escalate incidents to determine if more investigation is necessary, providing increased security. After an event, case management allows full incident investigation and evidence gathering to take place for compliance reporting and risk mitigation.

“The Risk360 integration works with Symmetry to provide a mechanism for capturing data related to reportable incidents and case managers take them through a full investigation process — quickly, easily and accurately,” said AMAG Technology, Vice President of Product Marketing, Dave Ella. “Risk360 also ensures all the appropriate stakeholders are informed and updated at the right time.”

“With incidents happening every day impacting security, facilities, human resources, legal, safety and more, end users need to have information and resources readily available to make difficult decisions on how to best protect their business, assets, brand, and, most importantly, their people,” said G4S North America & Technology, Vice President of Managed Services, Allison Whitley Maffei. “Integrating Risk360 with Symmetry allows end users to respond to customer needs quickly, providing an accurate record of the alarm in Symmetry to capture incidents and produce actionable data for better overall security.”