SecurityWorldMarket

01/06/2008

Study on razor blade shrink in the retail sector

Florida, USA

Checkpoint Systems' Alpha Division presents the first study on razor blade shrink in the retail sector.
The study was conducted by Read Hayes, Ph.D., director of the Loss Prevention Retail Council (LPRC), based in Florida, U.S., and a well-known expert on retail security and loss prevention. The research assessed the effectiveness of the Alpha Keeper system in reducing shrink, increasing sales, affecting out-of-stock occurrences and gauging perception from retail customers and employees alike. The project was conducted during the latter part of 2007 in several stores of a large grocery store retailer in the United States.

Keepers are clear polycarbonate cases with specialized electronics designed specifically to protect high-theft merchandise. The merchandise is kept safely inside while still allowing customers to browse the shelves and visually examine the products inside. This enables customers to make purchasing decisions much more easily on products that would otherwise be located in another area of the store, inside a locked cabinet, behind a shelf, or otherwise require assistance of a store employee - adding time and hassle to the customer shopping experience. Instead, customers can easily take the products in the Keepers off the shelves, and the Keepers are unlocked at the cash register when the customer purchases the products.

Results of the study, which involved the use of Keepers with 69 different wet shaving blade and razor products, show Keepers significantly reduce shrink and also increase sales compared to the normal options at the control stores. In all test stores, shrink was significantly lowered, and the positive effect of decreased shrink became greater as more time elapsed. Sales of the products also increased due to increased availability of products on shelves without the need for associate assistance and a decrease in out-of-stock merchandise. When such factors as costs of goods, reduced shrink, increased sales, cost of labor, cost of capital, time and out of stocks are measured, the study found Keepers pay for themselves in about seven months, and had an internal rate of return of 139 percent during the test period.

The study also found that retail customers find it easy to select and access the appropriate merchandise, and they react positively to the aesthetic design of the Keepers. On-shelf access is appreciated, so that they don't have to seek assistance from store employees to get the product from another area of the store or unlock it from a cabinet.

Cashiers noticed more razors coming through the check-out lines due to the on-shelf availability. They stated that Keepers are easy to use and require minimal additional time to remove products from Keepers. Interviewed employees and customers both affirm: "Keeper systems are an excellent combination of security and accessibility".

Dr. Hayes states: "This is the most rigorous evaluation research in stores that supports the efficacy and effectiveness of an asset protection solution as measured by real-world ROI results we're aware of today. Security and Loss Prevention Managers can use the study results to help justify retailers' investments in similar security solutions for their stores."

Larry Yeager, vice president and general manager, Alpha Division, added: "We were very pleased to sponsor the LPRC research. We know our product solutions have a quick ROI in terms of shrink reduction, and this research confirms this fact while adding compelling evidence about their positive effect on retail sales."


Product Suppliers
Back to top