The hotel has more than 100 well-furnished guest rooms as well as other facilities. However, no surveillance system had been used in Ruwi hotel before, this presented a huge challenge to implementing a totally new surveillance system designed to safeguard the entire facility, including entrances and exits, lobby, corridors, elevators and parking lots.

Aitken Spence Hotels Group needed the ability to acquire excellent video footage to clearly see the security status, especially detailed images of vehicles driving in and out of the parking lots. However, the high temperature in Oman could normally cause system failure or image distortion for surveillance products, so choosing reliable security cameras with high-temperature resistance was a critical concern in terms of outdoor surveillance.

Inside the hotel, Hikvision’s vandal proof colour security cameras -- DS-2CC572P-IMB -- were installed to protect the guests’ safety and property. These products acquire clear video with a horizontal resolution of 540 TVL as well as being vandal proof with high impact-protection to avoid intentional damage. These security cameras are an effective deterrent for thieves and intruders. In the event of theft or if guests take the wrong luggage by mistake, the video footage can help security staff settle any problems. In addition, the cameras can supervise waiters or waitresses in their restaurant and encourage them to provide good service to guests.

The perimeter of the hotel was secured by Hikvision’s colour cameras and high speed domes. These security cameras mainly monitor the on-site status of the parking lots and driveways. IP66 standard is supported to ensure the outdoor cameras work in difficult environments. They feature a day/night auto switch and with a resolution of 540TVL, these security cameras are able to acquire clear pictures 24/7.

“The incidence of car theft and damage has been decreased by using Hikvision’s security cameras, and issues on the driveway such as traffic jams or accidents can be solved in a more timely manner,” said Sachin Srinivasan, Chief Sales Manager of OHI Electronics, the integrator of this project.

All the video footage is recorded locally on Hikvision hybrid DVRs. Supporting 8 SATA hard drives with each up to 2 TB, the hybrid DVR allows video data storage for over 40 days. The user-friendly GUI comes with a Windows-style interface and easily allows security staff to operate the system. Boasting a seamless joining of analogue and IP solution, the hybrid DVRs can make it possible for Aitken Spence Hotels Group to upgrade the existing analogue surveillance system to be a hybrid one in case the security need arises.

“The proper use of our products in Ruwi Hotel has proven to be a great success, which will motivate us to serve more customers in this field,” said Maxwell Wei, General Manager of the Middle East Branch of Hikvision.