Airline caterers improve safety & security with Surveon

Taipei, Taiwan

The service provider needed to find a reliable and intelligent surveillance solution to efficiently monitor working areas where food safety and facility inspection require to be constantly audited.

A worldwide service provider for airline catering and provisioning has adopted Surveon’s IP surveillance technology as their solution for security applications. With Surveon’ s comprehensive surveillance product lines, including high-resolution network cameras, professional megapixel recorders and enterprise-level video management software, the service provider can easily monitor important working areas at any time to make sure their service can be delivered on time with top quality.

With more than 100 locations in the world, the branch in Hong Kong provides catering and provisioning services for airlines with flight services in Hong Kong airport. From basic beverage and snack assembly to fresh food for full-scale catering, the company stands out for their operational and culinary excellence with satisfactory experiences from passengers. In order to maintain their position as a trusted supplier, the service provider needs to find a reliable and intelligent surveillance solution to efficiently monitor working areas where food safety and facility inspection require to be constantly audited to comply with all necessary location-specific regulations.

Surveon’s major partner in Hong Kong adopted nearly 60 cameras in this project, including 2MP indoor dome camera CAM4311S2 with Sony Exmor sensor and audio in/out to record clear image and assist in managing the staff in the kitchens, and outdoor dome cameras CAM4361LV with 3-axis support, providing a wider coverage to prevent any suspicious people and vehicles from entering without authorisation. Moreover, the 5MP indoor fisheye cameras CAM7511 and outdoor fisheye cameras CAM4571RF were also selected for their ability to cover wide areas with excellent image quality via dewarping functionality. These models provide smart WDR and 2D/3D noise reduction to ensure clear images under different lighting circumstances.

Meanwhile, Surveon NVR3308, featuring 8-bay hard disks and supporting up to 64-channel 5 megapixel recording with RAID, was chosen to provide large capacities for 24/7 non-stop megapixel recording and 180-day video retention period. Along with its all-in-one sleek design and low power consumption, the NVR3308 provides a simple, affordable yet professional solution for the customer. The NVR3308 also comes with Surveon VMS, offering rich services including camera control, live monitoring, recording, configurable playback, and alarm handling. Its remote viewing allows security guards to manage surveillance anywhere, preventing incidents such as fire in good time. “There is no hassle to search hardware and test compatibility since we deployed Surveon’s end to end solutions. We are satisfied with the performance and image quality of the surveillance system which have facilitated the food safety and security of the business operation that are crucial for this industry. ‘’ said the managing director for surveillance deployment from the service provider.


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