"Among their many roles, hospitals today must also serve as safe havens for patients, staff, and visitors,” said Elaine O’Sullivan, PPM’s President & Co-CEO. "Purpose-built incident management software can help healthcare facilities successfully achieve that goal − and do so without the pain, inefficiency, and expense typical of cobbled-together systems. We are excited about the opportunity to work closely with North Shore-LIJ to support their security expansion.”

Perspective EIM, PPM’s powerful and flexible edition for enterprise security risk management, is scheduled for staged implementation across North Shore-LIJ’s 16 award-winning hospitals beginning this summer. The hospitals are located throughout New York including Long Island, Manhattan, Queens, and Staten Island.

The Perspective software replaces a home-grown system that had shown its limitations during recent episodes of severe weather and other emergency incidents. In looking for a more robust incident management solution, North Shore-LIJ’s objectives were twofold; first, the integration of disparate security procedures regarding incidents and activities, and second, a more meaningful vendor-client relationship. According to James Romagnoli, North Shore-LIJ’s Vice President, Protective Service, PPM’s solution met both of these points.

"The big selling point for us was the feedback we received from other PPM clients about the level of support they provided,” said Mr. Romangnoli. "Based on this, we were confident a long-term relationship could be forged that would meet our expectations for an integrated support package.”

Mr. Romangnoli goes on to say, "The Perspective software is unique in the way it handles incidents of loss and averted loss. The information it provides allows us to put a price tag to things at the end of the day, and this makes a world of difference.”

The rollout will commence with the five largest hospitals in the system. Each of these hospitals has a full time desk officer who is responsible for incident management reporting at that facility. Implementation at the remaining hospitals is scheduled for completion over the following six to twelve months. The expanded central command center will be responsible for incident management reporting at these other locations.