It is the Dice philosophy that clients should not have to operate around software, so as a result of this idea the company designs its software to fit the client operations with customised options and even products that are branded in the clients name. Dice aims to understand the importance of individuality, and how this makes the clients of their clients more reliant. With customised solutions, competitive advantages can be developed, which in turn allow clients to set themselves apart from the crowd and allow them to increase their customer base and RMR.

In addition to software products, Dice also offers Disaster Recovery services to implement a complete backup of your system, history, and accounts in case of natural disasters, power outages, or aggressive storms. The company's Disaster Recovery Centre allows for your operations to switch a remote back up at Dice, including your monitoring and phone systems, while you recover from the disaster, with history being merged into your original system after recovery.  Dice has decades of experience in disaster recovery demonstrating that the company is well qualified to reliably host monitoring solutions as well as supply a fully integrated hardware system in the clients own facility to operate a stand-alone system. 

The Dice hosted solutions remove all of the hardware requirements including the costly maintenance, IT support costs and required upgrades to keep a client's system functioning 24/7.