SecurityWorldMarket

23/07/2018

Custom design can save the day

Sag Harbor, NY

With all product and design done on site at their Sag Harbor, NY headquarters, Dortronics has carved a unique niche for themselves in the access and door control category by providing customers with fast turnaround times and competitive pricing for customised products.

“We receive some pretty unique requests for customised access and door control products on a regular basis,” said Bryan Sanderford, National Sales Manager, Dortronics. “They range from push button switches with unconventional engravings or color schemes to very specific sizes and shapes to fit a very specific application. And we rarely, if ever, have said no to a request, as this capability further differentiates Dortronics from offshore suppliers of commodity products. If you don’t see what you need in our comprehensive portfolio of off-the-shelf products, just tell us what you need and we’ll get you what you want quickly at the right price.”

One recent request Dortronics received included detailed specifications for a uniquely shaped push-button switch for use outdoors. Upon review of the specifications, one of Dortronics designers called the customer to recommend a slight change in the size of the faceplate for more efficient material usage, which would also result in better pricing. He also mentioned that the design didn’t include any accommodations for mounting the switch, and inquired about an oddly placed hole on the faceplate. The user replied that the design specifications were developed so that the custom fabricated switch could fit horizontally into the space occupied by a single brick, which were used throughout the construction of his facility’s campus. He added that the oddly placed hole in the design was intended to house a traffic LED that they would be installing on site. Once clarified, Dortronics put the design into production and shipped the requested number of units in two days.

The company’s flexible manufacturing facility can deliver a wide range of customised products including switches with durable, highly visible laser etched or engraved paint filled lettering, custom plate sizes, and annunciators in almost any shape and size.



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