With Safe, Cape May County has simplified the management of their physical access process by automating key manual processes regarding access credential issuance, access privilege assignment and visitor identity management across their physical access control systems.

Located on the southern tip of New Jersey and facing the Delaware Bay, Cape May County includes 16 municipalities and has approximately 100,000 residents. The county offices span four major campuses and support a wide variety of employees including police, judges, nurses, county workers, contractors and other third-party employees.

To manage all cardholders in Cape May County as well as their physical access rights, the county was looking for a solution to help streamline security processes and policies regarding granting, managing, revoking and provisioning physical security identities and access privileges.

The project was initiated and managed by the County’s Facilities Department. Working closely with one of Cape May County’s prime integrators North American Video along with Unlimited Technologies, the County selected the Quantum Secure Safe solution: a scalable, custom-configurable COTS software suite that works with their existing physical security infrastructure to integrate disparate physical security systems, automate key processes and simplify control of employees, visitors, vendors and other third-party identities across their global organisation.

“With the Safe software suite, Cape May County has significantly streamlined their access provisioning and visitor identity management efforts,” said John Palumbo, Vice President of Sales for Unlimited Technology. “Safe has not only simplified processes regarding the on- and off-boarding of identities and their access, but has provided their security team with executive-level unified reporting regarding physical access across their entire facility.”

As part of the deployment, Cape May County has realised many benefits through the Safe physical identity and access management solution. The security managers can now automate key security processes and policies to grant, manage, revoke and provision physical security identities and access privileges for Cape May County C-Cure system. The system is able to provide appropriate identities to the Flex Systems Guard Tour 3rd party system as part of new employee onboarding. In addition, a
Safe Self-Service portal enables Cape May County employees to request and perform their own physical access change requests and approvals, invite and manage visitors. The system also provides unified reporting for physical access and reports for the facility.

Additionally, Cape May County has integrated Safe Visitor Identity Manager, providing a Web-based self-service tool that unifies all of their global visitor management, visitor check-in, printing and centralised reporting functions. Safe Visitor Identity Manager provides flexible enrollment, validation and processing capabilities for individuals in need of temporary or long-term access. The solution also enables authorised host personnel to pre-announce visitors, which initiates a customisable visitor workflow that includes emailing hosts and visitors, identification, check-in, provisioning, and check-out functionality.

“This effort is the result of a great partnership between North American Video, Unlimited Technologies and Quantum Secure,” said Ajay Jain, President and CEO of Quantum Secure. “Their insight and integration capabilities, combined with our award-winning Safe physical identity and access management software, have created a dedicated solution for securing identities and access for any part of our nation’s infrastructure.”