Idis launches Ultimate Warranty Program

Brentford, Middlesex (UK)

Mr. Joon Jun, President of the Global Business Division, Idis HQ

One of the industry’s longest extended warranties on NVRs and DVRs has been launched to underline the quality and reliability of Idis products, whilst also giving Idis integrators a competitive advantage and ensuring end users a low total cost of ownership.

With average industry warranties ranging from three to five years, Idis, South Korea’s largest surveillance manufacturer, laid down a warranty gauntlet at this year’s Ifsec International by announcing the Idis Ultimate Warranty.

Available to all integrators, installers and distributors regardless of their partner status, Idis will offer a five year warranty as standard, plus an extended two year warranty across its entire range of H.265 network video recorders (NVRs) covering the Idis Direct IP series and the company’s multi-format HD-TVI, Direct CX, TVRs, so in essence offers end users an industry-leading seven year warranty.

The extended warranty gives Idis integrators and installers a clear competitive advantage, while giving peace of mind and an assured low total cost of ownership to end users. The Idis Ultimate Warranty is also particularly competitive when compared to PC-based solutions that typically handle up to 64-channels, which have a maximum warranty of three years, meaning end users need to purchase additional warranty way before the end of the life cycle of their surveillance solution.

A recent survey conducted by Ifsec global showed that most organisations upgrade their surveillance systems between five to seven years. This means end users can be confident that their Idis solution will be supported for its entire life cycle and demonstrates that Idis is certain of its industry-leading quality and reliability.

During the Idis 20th anniversary press briefing at Ifsec on the company's stand, Joon Jun, President of the Global Business Division, Idis Headquarters said: “Ifsec International is the perfect platform to announce the Idis Ultimate Warranty as we celebrate two decades of innovation with the entire security buying chain all under one roof."

“As we’ve brought every new innovative product to market, each element has been Idis designed and manufactured in-house with quality and reliability in mind. We still have Idis DVRs in operation that have required little to no maintenance that customers installed well over thirteen years ago. That is a true testament to Idis quality and reliability and demonstrates how “it’s not the same, it’s Idis”.

The Idis Ultimate Warranty will apply to products shipped globally from July 2017 and end users need to contact their integrator, distribution partner or local Idis office to apply for the additional two-year warranty.


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