A key success factor in the optimisation of casino operating processes is the ability to network complex data sources sensibly and to organise cross-departmental cooperation efficiently. With the Hemisphere Semsy video management system, Dallmeier offers a platform that addresses exactly this issue: It enables the seamless integration of various third-party systems – including slot machines, casino management systems, point-of-sale systems (POS), access control, fire alarm systems, note counting, dealing shoes, facial recognition or number plate recognition (ANPR).

The interface of the modular VMS displays all relevant information in the form of individually configurable widgets. The function-optimised tools provide the various departments – such as surveillance, compliance, floor management or IT – with specifically prepared data according to their respective requirements. The tight integration of video, gaming and security interfaces enables real-time intervention, more efficient operations and decisions based on a solid and transparent database. At the same time, compliance with in-house and external bodies is significantly improved.

AI at the gaming table – CAT optimises gaming operations

Casino Automation Technology (CAT) is another key component of Dallmeier’s Smart Casino Solutions. The solution was specifically designed to meet the requirements of the table games sector, where increasing efficiency and profitability are top priorities. By combining advanced video technology with AI-based data analytics, CAT automates numerous manual processes in gaming operations – for example in Blackjack or Baccarat.