Ahmad will oversee ADT’s operations, customer experience, and digital transformation initiatives, while Khan will lead ADT’s product, innovation, business development and engineering teams.

“Omar and Fawad are both accomplished leaders who bring deep expertise in product development, technology, and operational excellence,” said Jim DeVries, ADT Chairman, President and CEO. “Their combined experience and visionary leadership will help ADT accelerate growth, drive innovation and deliver an exceptional customer experience across all our channels.”

Fawad Ahmad brings more than 20 years of diverse experience in building global products and leading digital transformations. Most recently, he served as Chief Strategy & Transformation Officer at State Farm. An enterprise C-suite leader, Ahmad is known for platform modernisation, award-winning customer experience and fast-paced enterprise-wide impact through customer-centricity, product management and accountability systems.

“I’m excited to join ADT at such a pivotal time,” Ahmad said. “There’s a tremendous opportunity to further enhance our operations and digital capabilities while continuing to elevate the customer experience. I look forward to helping ADT lead the future of safe and smart living.”

Omar Khan joins ADT from Boston Consulting Group (BCG), where he served as a Senior Advisor. He previously held leadership roles at Magic Leap, Samsung, Motorola and Healthy MD. With a background in strategic planning, business development, and emerging technologies, Khan is well-positioned to help shape the future of ADT’s product portfolio and innovation roadmap.

“ADT is a market leader with a brand synonymous with safety and trust,” Khan said. “The opportunity to redefine home security and smart living has never been greater. I look forward to working with the team and our partners to deliver innovative solutions that truly protect what matters most.”