Convergint simultaneously expands global and national foothold

Chicago, Il (USA)

During the first week in April Convergint Technologies announced the acquisition of Diebold Nixdorf’s Asia Pacific Electronic Security Business, and just one day later the company stated that it had also entered into a definitive agreement to acquire Custom Vault Corporation in Bethel Connecticut, which includes both Branchserv and Customvault.

On the Diebold Nixdorf acquisition, Ken Lochiatto, CEO, Convergint Technologies said, “Our new colleagues in APAC will help us support both local and multinational customers, in alignment with our culture and values. Together we can provide even stronger service across this key international market, enabling Convergint’s goal of being our customers’ best service provider.”

Diebold Nixdorf’s Asia Pacific Electronic Security Business provides comprehensive security solutions for financial, retail, and other verticals across the APAC region. The company’s service offerings include security system design, integration, installation, maintenance, embedded services, PA system, integrated building management system, and fire system implementation. Diebold Nixdorf’s people and approach to customer service strongly aligns with Convergint’s culture and its Values & Beliefs. The new colleagues will join Convergint’s APAC subsidiary, ICD Security Solutions.

“This is a significant milestone for our Asia Pacific business,” said Tony Wang, CEO of ICD Security Solutions. “Not only does the team bring a wealth of experience in the financial, data centre, and critical infrastructure verticals, but the acquisition also boosts our capabilities in various key locations in APAC, helping us better serve our clients at a local level and further expand our reach.”

“Over the years, we have organically grown our electronic security business to become a leading provider of security solutions across markets in APAC,” says Ashish Jaiswal, Vice President Electronic Security, Asia Pacific, Diebold Nixdorf. “We are tremendously excited to join the Convergint and ICD family. With the combination of two strong integrators, we will be well-positioned to expand our business offerings and presence across the region to better serve our customers.”

The Custom Vault Corporation acquisition, expected to close at the beginning of May, includes Branchserv and Customvault, and the combination brings together two effective security service providers in the financial industry delivering customer service and results. 

“Today’s announcement marks an exciting new chapter for both companies, our customers in the financial industry, and the future growth of Convergint,” said Ken Lochiatto. “As we continue to execute on our strategic growth strategy, one essential ingredient we seek before determining our interest is their investment and commitment to foster an inclusive, supportive culture—and Custom Vault Corporation embodies just that. This combination will further strengthen our ability to provide our customers in the financial industry with an unparalleled customer service experience.”

Custom Vault Corporation will bring the total amount of Convergint acquisitions to 44 since 2014.


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