The functional specification for the Gemini software was led by the requirements of Bold’s group of central station customers, including many council control rooms. As this is such a diverse group, the result was a very comprehensive system design which then had to be developed into a live product with multiple communication methods and many different alarm signalling protocols. But what made Gemini different is the integration to other security technologies. For example CCTV monitoring software, access control and lone worker systems, were designed in at the planning stage and not added as an afterthought. The result of this is the sheer useability of the product and it was this that persuaded Runnymede to choose Gemini.

An essential part of the innovative approach is the use of dynamic reporting allowing instant access to the SQL database to obtain management information according to a schedule or on an “as required” basis. Setting up new monitored sites and administration is vastly simplified and configurations are created which specifically match the user’s needs. With a familiar Windows interface following the Microsoft Fluent User conventions, Gemini can be quickly mastered by control room operators.

Gemini also offers a sophisticated web access administration and reporting module, and a SMS receiver, used by Runnymede for communicating directly with the public by text messaging. Many integrated projects now also require customisation which is handled by Bold’s UK development team.

The project for Runnymede was co-ordinated with a Bold project consultant attending pre-install meetings with contractors and other involved parties to ensure the end result was in line with the client’s requirements. Operator and administration training was provided to ensure that the maximum benefit was obtained from the system and out of hours support made available as required. Having now fully implemented Gemini, Runnymede is able to monitor all current alarm panel types and will be able to accommodate new technology as it becomes available in the security market.

Brian Kelly, MD at Bold comments, ‘At the moment Runnymede monitor fire, intruder and panic alarms for all their council properties – as part of their programme of partnership working. Their requirement to monitor a number of alarm types via a range of transmission methods fits with the Gemini open platform integration approach and we have been pleased to provide a system configuration which ideally matches their present and future needs.”