Space Agent – introduced through its friendly persona, Max – is fully interactive via text and audio and integrates seamlessly with the Smart Spaces’ smart building operating system (OS) and employee engagement app.

“Space Agent extends and elevates our platform by adding an intelligent, conversational layer that removes complexity and gives time back to users,” said Dan Drogman, CEO of Smart Spaces. “With Max, we’re delivering a simple, proactive AI-based workplace companion that’s not just about managing buildings – it’s about radically changing how people interact with modern commercial office space today.”

Automation of repetitive tasks and real-time action

Space Agent is designed to help landlords, asset managers, facility teams, tenants and their employees. It can respond to questions – in plain everyday language – automate repetitive tasks and act in real-time, capitalising on Smart Spaces’ extensive investment to integrate its Smart Building OS with numerous building systems.

By acting as both data analyst and digital concierge, Space Agent is able to simplify building operations while improving the whole employee experience in the workplace.

“Buildings that can diagnose, respond and adapt in real-time are cheaper to run, faster to optimise and, perhaps most crucially, easier to lease,” adds Drogman. “Occupiers want tools for their staff to help them engage with their workplace. Landlords want information and control over their facilities. ESG frameworks are demanding and require lots of information. We believe Space Agent will help deliver in all these areas.”

This is key as the global smart building market is entering a period of rapid expansion, driven by commercial real estate (CRE) owners and occupiers seeking efficiency, sustainability and enhanced workplace experiences. Recent analyst data from Grand View Research projects the sector will grow from $103 billion in 2023 to $570 billion by 2030, at a compound annual growth rate of more than 28%.

At the same time, research firm, Gartner, forecasts that commercial smart buildings will host more than four billion connected IoT devices by 2028, underlining both the scale of the opportunity and the urgent need for a way to manage, automate and make sense of this data surge.

Embedded in Smart Spaces OS

Powered by natural language processing and real-time system integration, Space Agent is not a standalone product - it is fully embedded in the cloud-hosted Smart Spaces platform which currently manages alpha-class buildings in prime global locations. Space Agent works via a text or audio chat interface or through the creation of agents that act when triggered by events.

Smart Spaces’ OS controls an ecosystem of smart building functions such as physical access control, lifts, HVAC, lighting, IoT, visitor management, desk booking, parking and – now with Space Agent - a conversational AI layer is being added to enhance usability and decision-making.

The initial rollout of Space Agent will be to selected Smart Spaces clients, with wider availability following.