Securing important unmanned parking facility

Redwood City, Ca

TKH Security has been awarded the Parking Guidance System (PGS) contract for the County of San Mateo’s new parking structure. Located at County Center in Redwood City, California (USA), this 7-level, 1,022-space parking garage will service the Redwood City County Government Center Campus, which includes the Courthouse, Emergency Operations Center, and multiple County Office Buildings. TKH Security’s camera-based M4 system will optimise parking guidance from entry to exit and ensure smooth traffic flow throughout the facility.

The County of San Mateo chose to deploy the M4 smart-sensor PGS. In addition to the M4 installation, this smart-parking system will also include two unique software add-ons, Park Alerts and Park Finder, which use integrated License Plate Recognition (LPR) technology to maximize parker satisfaction and increase control within the garage.

Easy navigation

As parkers enter the facility, they will be seamlessly guided to open spaces. The bright, colour-coded M4 smart-sensors help parkers navigate the garage by indicating which spaces are available and occupied using red and green lights. Designed to change from red to green when spaces become available, the LED light ring indicator quickly directs parkers to available bays, decreasing parking search times, minimizing traffic congestion, and increasing garage efficiency.

Park Finder system

The Park Finder software module ensures that guests can easily pinpoint their vehicle upon returning to the garage. Utilising the Find Your Car vehicle locator, guests can enter their license plate number into the Park Finder system. The system then searches its database of vehicles to find and direct customers to the correct car, easing unnecessary stress and limiting wasted time as visitors exit.

Parking facility management

The Park Alert's software extension offers parking management greater control of the garage. This software add-on helps create a more efficient and safe facility, enabling parking management to set automated rules and alerts. These time and license-plate-based alerts notify management if any parking policies are violated so they can take the appropriate action, serving to regulate usage and improve the facility’s security.

“As TKH Security’s first PGS installation with a municipality in the Bay Area, we are thrilled to be working with the County of San Mateo to provide a system that will fullfill all its parking needs.” Said Will Cai, Regional Account Manager.

Working with Del Monte Electric and Truebeck, the project is underway and scheduled for completion by September 2021.


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