The panelists for the session include Tim Lapinski - Divisional Vice President, Helzberg Diamonds, Chris Hackler - Vice President, Global Asset Protection, Signet Jewelers, Dan Ryan - Senior Vice President, Brookfield Properties, and Matt Smitheman - Senior Security Consultant, Interface Systems. The discussion will focus on the importance of people, processes, and technology to ensure security and safety for employees and customers at malls.

The panel will cover various aspects of mall security such as employee training, emergency public address announcements for active threats, tenant emergency response plans, next-generation security technologies such as interactive remote video monitoring, and more. In addition, it will discuss the role of mall owners, their responsibilities for communal spaces, and how they can build on-site relationships without overstepping into retailers' programmes.

“With the rise in mall crime such as grab-and-go, smash-and-grab, ORC (Organized Retail Crime), and mall shootings, retailers and mall property managers are looking for innovative solutions to help them bridge technology and communications silos between key stakeholders,” says Smitheman.

Interface Systems recognises the need for a holistic approach to mall security and safety and is putting in place initiatives and technologies to help bring together retailers, mall property owners, and security system integrators to cohesively discuss strategies and best practices.

The session is scheduled on May 1st, 2023 at the Gaylord Rockies Resort and Convention Center in Aurora Co.