As a part of the launch of the CEM Certification programme, several vertical-industry leaders including Fortune 500 companies and multi-national corporations have engaged in the evaluation and benchmarking process. Representative organisations awarded the prestigious Best in Enterprise Resilience designation include financial services giants Discover and Goldman Sachs, mass media and entertainment conglomerate NBC Universal, multi-national chemical corporation Dow, and global pharmaceutical leader Alexion. These organisations met or surpassed benchmarks in key measurable areas, demonstrating their commitment to enterprise resilience across digital and physical domains.

“Discover’s certification by Everbridge confirms our company’s commitment to keep our employees safe and to ensure that we have an effective business continuity programme in place,” said Brad Earman, Security and Intelligence Operations, Discover.

Everbridge’s CEM Standards Framework anchors the certification process, which examines an organisation’s capabilities across key competencies. The Best in Enterprise Resilience designation validates best practices in Critical Event Management (CEM). A strong CEM programme helps organisations make better strategic data-driven decisions, enables and protects revenue streams, increases profitability through expense efficiencies, bolsters brand and reputation, drives operational improvements, and fulfills Duty of Care.

Categories for potential certification include keeping people safe, maintaining business continuity and operational uptime, optimising supply chain and supply routes, advancing the interconnectivity, efficiency and safety of smart buildings and the internet of things (IoT), and safeguarding an organisation’s brand and reputation through resilient and responsive IT systems in an increasingly virtual world.

Led by the Everbridge Professional Services team, the assessment of these categories leverages the culmination of over 500,000 hours of consultation to several thousands of the world’s largest companies and institutions, helping to keep people safe in over 1,500 municipalities, counties, cities, states and countries in every major region of the world. 

CEM Certification provides an organisation’s employees, customers, and stakeholders with the confidence their company stands at the forefront of digital transformation and operates from a position of enterprise-wide resilience. Upon achieving Best in Enterprise Resilience status, a certification medallion signals to vendors, partners, and customers the validation of a decidedly ‘resilient’ organisation.

Re-certified on an annual basis, the Best in Enterprise Resilience seal and blockchain-certified digital asset (similar to a non-fungible token – NFT), irrevocably and permanently secures this elite digital award in cyber space. 

“We congratulate Discover, Goldman Sachs, NBCUniversal, Dow and Alexion, who demonstrated their commitment to meeting the highest standards of readiness and resilience,” said Dr. John Maeda, Chief Experience Officer at Everbridge. “Every company possesses unique operational details – a combination of technologies, physical locations, supply chains and, most importantly, people – all of which are in constant evolution. CEM Certification reinforces the strategic imperative to follow global best practices for enterprise resilience. We commend these companies on achieving Best in Enterprise Resilience™.