SecurityWorldMarket

04/09/2024

Bank Dhofar partners with Entrust to bring Tap and Pay to customers

Dubai, U.A.E

Dhofar-Pay mobile payment service makes it the first bank in Oman to offer tokenisation Image courtesy of Entrust

Bank Dhofar, the second-largest bank in Oman market value, has selected Entrust to implement its Digital Card Solution (DCS) to provide customers with digital card capabilities for both the bank’s Islamic and conventional banking applications.

To enhance its conventional and Islamic banking applications with digital payment capabilities, Bank Dhofar has implemented the Entrust Digital Card Solution for Tap to Pay services and tokenisation enablement – making Bank Dhofar one of the first banks in Oman to enable Tap to Pay services to its customers.

With the launch of its innovative mobile payment service, “Dhofar-Pay,” customers can simply tap their smartphone to make transactions easily without the need for a physical debit card, offering a seamless payment experience. During the first weeks of launch, the bank’s customers expressed their satisfaction with Dhofar-Pay’s security, convenience, and ease of use. They activated the service through the bank’s application without any difficulty. The overall experience was described as “smooth.”

Dhofar-Pay allows users to securely add their existing Visa debit and credit card details to their NFC-capable Android phones. Once set up, the smartphone becomes a digital card, enabling contactless payment transactions with a simple tap on POS terminals. This innovative solution eliminates the need to carry physical cards, offering a seamless payment experience for customers.

With the Entrust Digital Card Solution and the NFC Issuer wallet for Visa VTS and MDES, Bank Dhofar is now enabling NFC payments for Android devices, within its conventional and Islamic banking applications across debit and credit operations. Android users can now use the existing mobile banking apps as a digital payment wallet, and pay with their phone in-store.

Additionally, the bank is also soon launching the ability to push provision the card from the banking app directly into the Apple Pay and Samsung Pay digital wallets. IOS and Samsung users can push their Bank Dhofar cards directly into the third-party wallets and pay from the wallets for in-store and e-commerce purchases.

“Bank Dhofar is keen to embrace and implement the latest technological solutions, which help in making banking easier and better for customers and solve their evolving needs. We were one of the first banks in Oman to launch Tap to Pay services and will continue to lead in that direction with tokenisation services”, said Bilal Faiz Al Raisi, AGM and Head of Cards and Bancassurance at Bank Dhofar.

“It has been a pleasure working with an agile and digitally transformational bank like Bank Dhofar. We have achieved great successes with our implementation and go-to-market with 3- to 4-month timelines to enable the bank to meet their deadlines in line with their digital strategy. We look forward to growing our relationship with Bank Dhofar as a trusted partner to one of the largest banks in the country,” said Tony Ball, President of Payments & Identity at Entrust.


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