Mattias Magnusson, CEO at Acne Studios, explains: “Our main challenge is how to unify the online and in-store experience and service in order to gain and maintain the trust of our customers. The only way to master this is by having a nearly 100% stock accuracy. Therefore, automating our stock taking with RFID was the logical next step.”
The pace of the RFID implementation at Acne Studios was extraordinarily high as it took only 3 months from the first proof-of-concept to the completion of the rollout. During this period, the ERP integration, staff training and RFID labelling of the merchandise was completed.
Magnusson adds: “Once we decided to move to RFID, we were looking for a cloud solution that fits our IT strategy. We believe that in today’s cloud empowered world, it does not make sense to opt for an on-premises software solution. Cloud solutions like !D Cloud, but also for other fields like CRM or e-commerce, enable us to scale much faster with only a fraction of the internal work load and ongoing costs.”
The !D Cloud software suite is specifically developed for retail applications to raise the retailer’s stock accuracy and support store employees with processes like in-store replenishment. Detailed insights into the actual stock levels also make it possible to connect the stock of the physical stores with the retailer’s online platforms.