Overhauling the eight-year-old CCTV system involved a delicate process of replacing the original coaxial cable with a new UTP cable. Both systems had to be fully operational for the entire duration of the swap, running parallel to each other until the new cable was successfully in place. Only once the new CCTV system was completely installed could the old system be disengaged. Aside from the tricky hands-on aspect of the upgrade, time pressure further presented a twofold problem.

First of all, the project had to be completed within four months. Even under normal circumstances that is a relatively tight deadline, but there was yet a second catch: work could only commence after shopping hours. When the Siam Paragon closed its doors for the night, a new wave of activity was set in motion on the inside. Thankfully the team was able to pull off the project in due time, and the migration to Vivotek’s new system proved fruitful.

Vivotek’s Supreme Series products come with an impressive host of features, including full HD, WDR sensors, IR illuminators, and top of the line day/night cameras. Tsolutions, Vivotek's distributor won the bid for this project and installed a total of 700 cameras ranging from five Vivotek models: FD8161, FD8162, SD8362E, IP8362, and MD8562. Tsolutions proposed Vivotek’s Supreme Series for this project to maximize customer benefit. Vivotek’s cameras, coupled with intelligent video system NVR, provide the option of full function analytics: people counting evaluates the number of visitors per given period of time; point-of-sale integration assists in loss prevention, allowing desired footage to be accessed almost instantaneously; face detection captures the face images and indexes them for easy investigation, should the need arise. Using this technology any suspicious activity or alarm triggering events can be analysed with ease.

The integration of this system with Vivotek’s cameras not only provides great image quality, but also ensures that customers at Siam Paragon have a safe and secure shopping environment.

After Siam Paragon migrated to the new IP CCTV system, the upgrade exceeded Mr. Wornphom Kerdniyom’s expectations. Wonphom, who is the BAS Manager of Siam Paragon, commented on the new system, “We can see major improvements in the image quality, especially during strong sunlight. The increase in resolution from D1 to full HD is also remarkable, now we can get clear visuals of customers’ faces from 15 metres away.”

The system utilises a comprehensive networking design as a module, meaning there is no single point of failure, a brilliant safety feature to which Wonphom remarked, “The system comes with a brain that accurately triggers the alarm, and it does so right upon setup, it’s very intuitive. If we have an intruder entering a hot zone, the alarm is set off and our operators can respond in real time."

"Besides, we provide the back-up storage inside SD Card of the camera itself to ensure that in case of network congestion problems, we still have video footage, together with the NVR failover system, when an NVR has a problem, we can move that NVR to record in failover server instead. We thank Tsolution for bringing the great Vivotek IP CCTV system to Siam Paragon. ”