“We had outgrown our former access control system, and we tried to control access through our existing alarm system—that didn’t work out so well,” recalled Suzanne Zimmerman, Human Resources Manager, Bridgestone Golf, Inc.

Chao Chen of SSP introduced Zimmerman to the Brivo ACS Webservice solution. “We watched a demo of the system, and I loved it. The demo was a big selling point. We like how user friendly the Brivo system is and the fact that there is no software. Everything is in the cloud. When I think back to the issues we had with our old access control system—we cut all that out now.”

Bridgestone Golf has installed Brivo for a mix of external and internal doors in the administrative offices, manufacturing facility, and test centre. All employees and contractors for the campus are managed in about 12 different groups, providing specific privileges for each group in terms of day, time, and place of access. Along with Zimmerman, two other staff also administer the system. “I like how we can tailor the privileges for each administrator,” Zimmerman noted.

Bridgestone Golf utilises the system’s reporting function to monitor access patterns in all their buildings. “In addition to an excellent line-up of standard reports, Brivo allows us to tailor reports to our specific needs,” Zimmerman explained.

“We’re completely satisfied with Brivo. In the limited time I spend on the system, I get everything I need from it. With the old system, I wouldn’t dare change anything. The Brivo system is everything I hoped it would be,” Zimmerman concluded.