One of the UK's top 25 market research agencies has been commissioned specifically to undertake a survey of Norbain customers to find out if the current catalogue format meets their needs.
"Norbain are committed to providing high quality products that meet our customer's expectations. We see feedback from our customers as an essential tool in ensuring we provide the best possible service to them. All responses will play a key part in the continued development of our industry leading catalogue" says Huw Edwards, Norbain's marketing communications manager.
A representative sample of Norbain's customers will be contacted by telephone with responses from the survey being confidentially collated and analysed to ensure that future editions of the catalogue are tailored to match customer specific requirements.
17/06/2006
Norbain embarks on extensive market research project
Norbain SD Ltd, a leading European distributor of CCTV, Access Control and Intruder Detection equipment, has embarked on an extensive research project to further tailor its catalogue to match customer expectations.
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