One of the new key features on the Xprotect 2023 R3 is an onboarding feature guide. This built-in feature in the Web Client presents operators with information on how the Web Client is structured. This helps operators be more efficient, making onboarding of new employees easier and faster.

In addition with the new role-based alarm notifications users can now create alarm notification profiles that route alerts to specific operators based on their function. This prevents alarm fatigue by only sending relevant alarms to each user and helps operators focus on what really matters. Response times improve by putting critical alerts immediately in the right hands.

In addition to these top new features, the 2023 R3 update also contains a wide array of other enhancements, including cyber security hardening, improved VMS resilience, and expanded integrations with third-party systems via Xprotect's open API architecture.

The 2023 R3 release represents a continuation of Milestone's commitment to pushing the boundaries of open-platform video technologies. The company's focus on innovation ensures that Xprotect users always have access to the latest capabilities to maximize the value of their video infrastructure.

XProtect users under current Milestone Care can download the 2023 R3 update at no additional cost. Organisations not currently using Xprotect are encouraged to explore how they can benefit from the industry's most powerful and flexible open platform VMS.