For nearly 50 years, the Madan-Russo Organization has faced persistent security challenges, including loitering, drug-related activity, and occasional violence. Traditional security cameras proved ineffective in actively deterring incidents, and the cost of employing on-site armed guards was unsustainable.

By deploying Interface’s Virtual Security Guard solution, Madan-Russo transitioned to 24/7 real-time monitoring with bilingual voice-down commands and security escort services for employees. This innovative approach has created a safer and more welcoming environment for staff and customers while delivering significant cost savings.

“We’re proud to see how our Virtual Security Guard solution has transformed safety and operations for the Madan-Russo Organization,” said Sean Foley, Chief Revenue Officer at Interface Systems. “This deployment showcases how combining advanced technology with proactive monitoring can address restaurant security challenges while reducing costs.”

Some of the key outcomes reported by the company and resulting from Virtual Guard implementation:

Enhanced safety: The deployment of Interface’s Virtual Guard has led to a noticeable reduction in security incidents. For example, a known drug dealer who previously frequented the restaurant no longer frequents the establishment.

Substantial savings: By replacing on-site armed security guards with Virtual Guard, the organisation has cut security expenses by $7,000 to $12,000 each month.

Employee reassurance: Security escort services for opening and closing have reassured employees, making them feel safer in their workplace.