Everbridge’s end-to-end CEM platform, combined with Xmatters’ solutions, digitally transforms how organisations manage, respond to, and mitigate IT and cyber incidents, helping organisations protect and enable revenue while reducing expenses. CEM can be deployed rapidly on a modular basis supporting hundreds of positive-ROI use cases, including for people and life safety, operations and business continuity, supply chain risk, IoT and the smart enterprise, and IT incidents and cyber security.

“Xmatters’ strong position within many of the Fortune 1000 and Global 2000 adds even greater value to our CIO and C-suite customers and prospects across large enterprises. For many of these C-level decision makers, IT incident and cyber response management remains critical to protecting revenue, productivity and reputation – one of Everbridge’s fastest growing use cases,” said David Meredith, CEO of Everbridge. “Xmatters’ technology will complement our successful IT alerting business, providing a natural combination to further strengthen our CEM for Digital solution. Our two companies share award-winning cultures as best places to work, and we are excited to welcome the talents of the Xmatters team into the Everbridge family.”

“The combination of our Xmatters team and technologies with Everbridge will enable us to provide our collective customers and partners with a highly-differentiated, end-to-end platform for transforming digital service resilience,” said Troy McAlpin, CEO at Xmatters. “For our customers, digital business is their lifeblood and when that business is interrupted every second counts. With our acquisition now complete, we’re looking forward to further extending the power of critical event management (CEM) across an enterprise’s IT incident, digital service delivery, cyber security, and Devops environments to help organisations ensure uninterrupted customer experiences.”

According to a Gartner report, it is predicted “By 2025, 70% of CEOs will mandate a culture of organisational resilience to survive coinciding threats from Covid-19, cyber crime, severe weather events, civil unrest and political instabilities.”

Summarising Meredith concluded, “The acquisition of Xmatters represents another significant step in Everbridge’s commitment to better serve customers and create increased shareholder value. We intend to leverage our large, combined R&D teams to further innovate with data analytics and AI ops, and to drive innovation and value for our customer base.”