Eagle Eye brings camera sharing to emergency response

Austin, Tx

Image courtesy of Eagle Eye Networks

Eagle Eye Networks, a global leader in cloud video surveillance, has launched Eagle Eye 911 Camera Sharing, a first-of-its-kind technology that gives Emergency Communication Center telecommunicators (911 professionals) instant access to security cameras during an emergency, empowering them to deliver critical incident information to first responders through a partnership with Rapid SOS.

“In a crisis when seconds count, a security camera can provide vital visual information—giving first responders the situational awareness they need to assess and thoughtfully approach a dangerous situation,” said Dean Drako, Eagle Eye Networks CEO.

Rapid SOS is the intelligent safety platform that directly and securely links life-saving data from more than 540 million connected devices, apps, and sensors to over 16,000 911 and field responder agencies covering 99% of the U.S. population.

Today, security cameras are ubiquitous at schools and businesses, but 911 telecommunicators typically cannot access them in an emergency. With the introduction of Eagle Eye 911 Camera Sharing, 911 telecommunicators can now instantly access live video from one or multiple security cameras when a 911-triggered emergency occurs.

According to the company, school leaders and public safety officials have already lauded Eagle Eye 911 Camera Sharing as a groundbreaking technology that can quickly deliver important information when time is of the essence.

“The Eagle Eye Networks 911 Camera Sharing solution we’ve implemented gives first responders critical information in real-time to guide their response to an emergency in our school. The presence of this technology serves as a silent guardian, ready to act if needed, but a resource we hope we will never need,” comments Damon Grant, Co-principal of Oakland Unity Middle School, Oakland, California.

“It was an easy decision for us to add Eagle Eye 911 Camera Sharing as an extra layer of security that could help get services to our members as quickly as possible in the event of a medical or other emergency,” said Justin Ihne, CEO, Plattsburgh YMCA, Plattsburgh, N.Y.

“Eagle Eye 911 Camera Sharing will be a game changer for active shootings, burglaries, alarms, and even medical and fire emergencies. We ask our field responders to manage millions of incidents a year with only the limited information that a distressed caller might be able to provide. Eagle Eye 911 Camera Sharing gives us a real-time view of exactly what is occurring at the scene of an emergency,” adds Chief Don DeLucca, Former President of the International Chiefs of Police.

Some of the first organisations to adopt Eagle Eye 911 Camera Sharing include schools and universities, retail outlets, facilities with lone workers, and businesses that may be unstaffed at certain hours of the day such as 24-hour gyms. Eagle Eye 911 Camera Sharing promises to increase the value of any organisation’s security cameras and greatly enhances emergency preparedness and response capabilities.

“First responders do extraordinary work managing hundreds of millions of 911 calls annually,” said Rapid SOS CEO Michael Martin. “Now, responders can see directly from the location’s surveillance camera what is occurring at the scene of an alarm or a 911 call, verify the emergency and provide visual contextual information to field responders – transforming their ability to respond.”


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