Kishen explored the shift from traditional key cards, PINs, and locks to smarter, technology-driven solutions that not only enhance security but also boost productivity and improve user experience.

From biometric authentication to cloud-based platforms, the innovations shaping access control are fundamentally redefining security management. Kishen’s presentation highlighted strategies for balancing security with convenience, addressing evolving cyber security threats, and creating user-centric systems to drive workplace efficiency.

Bridging physical and cyber security for a unified defence

Today, the distinction between physical security and cyber security is vanishing. With the rise of IoT and Industry 4.0, every organisational security system must incorporate elements of both domains. It’s no longer sufficient to rely on standalone physical security protocols. Access control systems, for example, now need to be built on the foundations of robust cyber security measures like advanced encryption, two-factor authentication (2FA), and compliance with ISO 27001 standards.

These integrated approaches are not just about protecting assets, suggests Kishen, but that they are critical for safeguarding a company’s reputation, ensuring operational continuity, and staying ahead of emerging threats.

The rise of digital identity in access control

Traditional access control mechanisms—physical keys, PINs, and standalone access cards—were once sufficient. However, according to Kishen, they no longer align with the demands of today's interconnected and fast-moving world. Organisations now require systems that provide both scalability and convenience.

Enter digital identities. The transition from physical to digital identities is revolutionising access control across industries. By leveraging mobile credentials, biometric authentication, and integrated digital wallets, modern systems provide seamless, flexible access management.

Digital identity solutions can unlock significant benefits, which Kishen summarised as follows:

• Convenience: Employees gain quick access using their smartphones or biometric data.

• Efficiency: Real-time adjustments to access permissions improve security and reduce manual management.

• Scalability: Digital identities adapt effortlessly to organisational growth or restructuring.

By way of example, he suggested that a single mobile credential can manage building access, parking, and time/attendance tracking—streamlining the user experience while enhancing security.

Adaptable, future-ready security solutions

He stressed that future-proofing security systems requires forward-thinking decisions and highlighted that organisations cannot afford systems that become outdated the moment technology evolves. Adaptable solutions should offer Cloud and on-premise options, Open APIs and architecture, Cross-platform compatibility, and upgradability.

"A future-ready system ensures scalability, lowers operational disruptions, and maximizes ROI." Kishen challenged businesses to ask, "“Does our system evolve with us?” If it doesn’t, then it’s time to reassess."

Workflow automation in security systems

Modern access control is more than securing doors. It is about creating operational efficiencies and ensuring compliance through workflow automation. For instance automatic visitor credentialing and approvals can minimize processing time, and integrated workflows enable smooth transitions—such as granting temporary access for traveling employees or contractors.

Take an example Kishen shared during Intersec 2025. "When an employee from one office visits another, an automated system could manage the entire process—from booking a parking spot to notifying local managers and setting up temporary credentials. Such solutions not only enhance security but also reduce manual errors and improve productivity."

Modern access control systems go beyond simply managing who enters a building. They streamline workflows, enhance operational efficiency, and improve overall compliance. Automated systems can integrate functions such as visitor credentialing, multi-department approvals, and space usage analytics.

Productivity and security driving business growth

Advanced access control systems do more than protect—they enhance productivity by integrating with tools like Power BI and Tableau to provide actionable insights. These systems promote efficiency, reduce training burdens, and improve organizational workflows. Plus, their user-friendly designs foster adoption across generations.

With this integration, security becomes a business enabler, empowering employees and optimising resources. Leaders can now analyse access patterns, measure compliance, and plan for future operations seamlessly.

Fusion is key

The conclusion of all this according to Kishen, is that the future of access control lies in the fusion of security, adaptability, and digital identity. He believes it is necessary to highlight the need for forward-thinking solutions that transcend traditional boundaries. By integrating physical and cyber security measures, adopting flexible and scalable systems, and automating workflows, businesses can unlock new efficiencies while safeguarding their assets.

"Access is not given; it is granted—and it’s time to rethink what that means in the modern workplace. Are your security systems ready to adapt, scale, and secure the future?The shift from traditional access control solutions to smarter, connected systems isn’t just a technological change—it’s a strategic transformation. Forward-thinking leaders, equipped with the right insights, will be the ones to thrive amidst uncertainty," he concluded.