Studio City is a mega-entertainment resort with the overall theme of the resort being film and cinema. The Hollywood-inspired resort offers excitement of every conceivable kind – not just in the glamorous casino with its countless gaming tables and staggering jackpots, but also in the many other cinema-themed attractions.

The video system is unique as well: The entire video security system is based on IP technology, designed to deliver outstanding full HD image quality throughout. 

Leroy Daniel, Executive Director MCE Surveillance Operations, spoke about the challenges and unique features of this video security system. "The video surveillance system supplied by Dallmeier is the world’s first 100% end-to-end IP full HD system of this size, scale and complexity within the casino industry."

"Dallmeier was the partner of our choice for numerous reasons, first and foremost the casino industry is by nature the most demanding surveillance system application in the world today- nowhere has the concentration of cameras per square metre than what you will find in a casino property as well as the real-time demands by individual users. Very few systems can seamlessly meet such high level of demand in all aspects, let alone also as a full IP system."

"The outstanding image quality of the Dallmeier cameras also influenced our decision. The full HD PTZ and fixed cameras perform with an extraordinary resolution and excellent zoom functionality. In casino surveillance, definition of details is absolutely critical and can make the difference in a case or incident. Another reason was the ability to adjust camera settings via global configuration down-the-line, which means less time on ladders and less disruption to our business."

Via the system, they monitor every aspect of the entire Studio City integrated resort: gaming areas, retail boulevards, hotel towers, entertainment venues, Heart-of-House, cash areas and vaults, points-of-sale, car parks, high security areas, external perimeter and all public areas. More than 6,000 full HD network cameras are recorded on reliable video appliances. Furthermore, standby and failover servers ensure highest availability of all data.

The biggest challenge in this project was the design complexity of the property, both in terms of the master plan but also ceiling design and fixtures. Pit-View is a small HD 1080P camera which Dallmeier developed specially for the project on the integrators request.  "It has been successfully integrated into all our gaming table scoreboards, finally bringing surveillance cameras out of the ceiling and down to patron level providing superior views of the gaming action much to the satisfaction of internal stakeholders, not to mention also the Gaming Regulator and Law Enforcement for irrefutable evidence of occurrences and/or illegal acts." says Leroy Daniel.

At the Surveillance Operations Centre, the on-shift management team are embedded in the heart of the operation with direct line of sight or peripheral on all monitoring stations. The managing support levels can flow and circulate around and behind consoles with ease, providing the necessary guidance, coaching and performance management.

Additionally, direct interfaces to the security system allow immediate on-screen-display of cameras associated or nearby any alarmed event, enabling the effective timely detection, assessment and dispatch of response teams with situational awareness.