After just one year in operation at the airport, the parking lot facility has experienced substantial improvements in profitability, efficiency and customer satisfaction. The Etroparking system has helped to increase the parking space turnover rate by 3% which in turn has led to increased revenue per parking space. Using Etroparking, every 200 parking spaces (with a peak period and rate between 10:00am-6:00pm and US$1/hr respectively) provided an increase of $1600 per day in revenue.

Furthermore, customer complaints decreased by 90% as customers could quickly and easily find parking spaces, there is less time dealing with lost tickets, plus a vehicle location can be instantly determined. Parking lot attendants are now better able to immediately assist customers and address any situations as they occur using the Etroparking management system.

Etroparking is built using a standardised architecture which can be implemented in nearly any parking facility with little or no customisation. Several functions can be managed using the Etroparking system rather than being managed by multiple systems. It is a comprehensive solution with low maintenance costs which makes it a cost effective solution.

Existing information systems – such as billing systems – can be seamlessly integrated with the Etroparking system. Another advantage of the system architecture is it provides notifications and alerts which allow parking management services to address issues proactively.

The Etroparking system was also able to introduce a new functionality at the airport parking facility that didn’t exist previously. It uses ANPR to identify, track and manage vehicles, and it also captures images and video. These features offer more effective management and security of the parking facility. Overnight parking information was typically gathered manually, but the Etroparking system automatically generates this information, reducing manpower and the potential for error. A car location system using kiosks was implemented allowing customers to easily determine the location of their car within the parking lot.

The convenience and user-friendly nature of the system are not the only benefits that drivers can obtain from an Etroparking managed system. The system can be integrated with the parking billing system and mobile applications to offer attractive promotions such as vendor parking validation and parking discounts.