In the Japanese restaurant and supermarket business competition is fierce, and many of them are trying to improve operation efficiency and customer service by adopting new technologies. Customer satisfaction is of utmost importance and more often than not, both the amounts involved in each transaction and the profit margin are small, and profitability relies heavily on repeat business from regular customers. In a bad economy, the ability to maintain high customer satisfaction and achieve a high retention rate can often make the difference between staying in the black and being pushed out of business.

Network cameras deployed at small restaurants provide several benefits. First, they reduce the incidence of theft and shortages and improve cash register shortages. Secondly, business owners and managers can monitor the interaction of their employees with customers, and thereby improve the quality of service without even being physically present. Finally, when irregularities occur, the video and audio footage may be able to provide critical evidence to explain what exactly happened.

Compared with other types of cameras, PTZ cameras are better-suited for small stores and restaurants, as fixed cameras simply do not have the flexibility to pan and tilt when people of interest move around outside of the camera coverage angle.

Of course Japan already has its own brands of PTZ cameras, but with a downturn in the economy small businesses are looking for a more cost effective solution. In addition many Japanese businesses still view security as a detremental cost centre rather than as a positive profit centre.

Compro believe that the main reason for their success is that the Compro IP540 PTZ camera with 1.3 megapixel resolution offers significant cost and performance benefits unmatched by most other competing PTZ cameras on the Japanese market and has enabled them to almost instantly fill a gap in the market.

The IP540 has a hardware pan / tilt design engineered with Japanese precision. The camera allows users to remotely track suspicious objects and can be set to auto-patrol the monitored site. Plus, Compro IP540 with smartConnect technology features plug-n-play installation and is easily accessible on a wide range of Internet-connected devices without any prerequisite router setup. Additionally, the camera’s 10x digital zoom feature provides users with detailed camera image.