Gemini delivers a total control room management solution - handling alarms, events, CCTV, lone worker and other security systems in one, simple to use common interface. The latest software release includes support for several additional CCTV systems, the innovative Bold Audio Gateway for management of incoming and outgoing voice traffic and enhanced Gemini Web deployment.

Gemini is designed to provide a holistic and strategic security solution, particularly where there is a mix of legacy products and new technology across multiple, dispersed sites. Whether product integration is implemented at the site level or within the management application, Gemini applies filtering, prioritisation and intelligence for a rapid and measured response. The Multiview multi-screen feature provides the operator with an overview of all monitored systems and handling processes which can be tailored to each individual site or globalised for consistency and ease of data input. Together with support for industry standard intruder and fire panels, and signalling formats, Gemini also offers high quality interfaces for Adpro Fasttrace, Dedicated Micros, Heitel and many other CCTV monitoring systems.

Gemini provides a single point of control. The scope of each user’s access to the system is totally configurable, ensuring that the activities and efficiency of the operator are appropriately managed. Advanced reporting, with a new custom report designer and graphical reporting options, provide users with a complete security overview.

The Gemini solution has a broad range of user types - accreditated commercial ARCs and RVRCs as well as private control rooms such as JD Sports and train operator Scotrail, and public sector organisations like Enfield council and the University of Aberdeen. Many of the original ideas for system enhancements have been generated by the diverse Bold customer base and the product continues to be developed in line with the changing needs of the monitoring sector. For example, users have driven improvements to useability and increased control room efficiency, and cost saving with the introduction of innovative new system activity management.

Where security requirements are complex and interoperative, it is even more important that functionality, useability, support and system management are delicately balanced. The Gemini reporting engine can generate data across all the diverse supported systems and account types. Gemini delivers management data in simple, easy to understand Microsoft Office formats.

An effective integrated security system is one which handles complexity intelligently, so that the escalation and decision making process for the operator is clearly defined and easy to follow. With a variety of client deployments available, the Gemini solution is accessible from any location and is totally scaleable with unlimited users, connections and third party interfaces.