Narjiss brings a rare combination of strategic clarity, technological foresight, and human-centred leadership. With an impressive track record as Managing Director at ING, she led high-impact transformations, seamlessly integrating digital innovation with operational excellence to elevate both customer experience and operational performance.

“Excellence is never an accident. It is the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives.” —attributed to Aristotle

This quote, often cited by Narjiss, captures her leadership philosophy: intentional, inclusive, and purpose-driven. She is deeply committed to enabling both high performance and meaningful personal growth across the teams she leads.

Outside of work, and true to her culturally curious nature, Narjiss craves the pull of the sea, be it from Japan, the French countryside, or the Moroccan capital of Rabat. Of Moroccan-French descent, Narjiss was born in Morocco and is now based in the Netherlands with her husband, Tim, and their two children. She brings with her a global outlook and profound appreciation for cultural diversity.