911 Datamaster’s suite of NG9-1-1 location solutions helps ensure that emergency calls are accurately located and routed based on the caller’s location, enabling a faster response from first responders. Location services are essential given an estimated 240 million calls are made to 9-1-1 in the U.S. each year, and in most areas, 80% or more are from wireless devices with no fixed location.

“NG9-1-1 location solutions are vital to the 9-1-1 workflow, ensuring calls are routed correctly and call-takers have the best information to respond to the citizens they serve every day,” said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. “With 911 Datamaster’s technology, we continue to enhance our integrated command centre software suite that is trusted by agencies across North America to manage their operations with greater efficiency, accuracy and safety.”

This acquisition helps to reinforce Motorola Solutions’ commitment to being a leader in command centre solutions and further supports 9-1-1 call centres’ unique organisational workflows as they transition to NG9-1-1 technologies.

“We are excited to join Motorola Solutions at this critical time in the industry,” said Scott Krehbiel, CEO, 911 Datamaster. “Together, we can deliver advanced NG9-1-1 capabilities to modernise call centres with technological advancements that better protect and support their communities.”

Terms of the transaction were not disclosed.