McDonalds Switzerland adopts biometric solution

Pfaffikon, Switzerland

The new TBS system in action at McDonalds in Switzerland Image courtesy of TBS

In the dynamic world of systemic gastronomy, efficient management of time and attendance is crucial for ensuring smooth operations and optimal productivity. Recognizing this need, McDonald's restaurants in Switzerland have implemented innovative time and biometric time and attendance solutions systems to streamline workforce management and enhance operational efficiency.

McDonald's Switzerland needed an accurate and reliable attendance tracking system to effectively manage employee schedules, monitor attendance patterns, and facilitate payroll processing. Some traditional methods of manual attendance tracking can be prone to errors and inefficiencies, leading to potential discrepancies in payroll and operational disruptions. To address these challenges, McDonald's has adopted advanced time and attendance solutions tailored to the unique requirements of its needs and laws in Switzerland.

One such solution involves the integration of biometric technology, such as fingerprint scanners, into the time and attendance process. These biometric systems provide secure and accurate identification of employees, eliminating the possibility of time theft or buddy punching. By requiring employees to clock in and out using their unique biometric identifiers, they ensure accountability and integrity in attendance tracking, ultimately leading to improved workforce management and cost savings.

With real-time visibility into employee attendance data, franchisees and managers can make informed decisions regarding staffing levels, scheduling, and resource allocation, thereby optimising service quality and customer and employee satisfaction.

The 2D Iron has been designed to withstand both rough treatment and extreme environments. It features a multispectral 2D+ sensor within resilient waterproof housing, to deliver dependable identification in any situation. This robust fingerprint sensor will provide the user with a sense of comfort and reliability. Ideal for both indoor and outdoor applications, it can withstand harsh environmental conditions to deliver superior identification performance wherever you need it.

High security 

The TBS multispectral sensor is able to precisely identify up to 20,000 different fingerprints quickly, reliably and regardless of finger condition (dirty, dusty or oily).  The liveness detection feature is configurable at three threshold levels, and further increases security. It is ideal for high-security access control applications.

The 2D Touch family uses a common biometric template, so you only have to enroll once and the 2D Iron promises the highest grade of security and user comfort.

Reputation and accuracy

The customer valued TBS's reputation for reliability and accuracy in attendance tracking, ensuring that employees' work hours are recorded accurately and transparently. The use of advanced biometric technology from TBS provides a high level of security and accountability, and this helped mitigate the risk of time theft or buddy punching, enhancing trust and integrity in the attendance tracking process.

TBS's seamless integration with existing systems and workflows made it easy for the customer to implement and manage the solution without causing disruptions to their operations. According to TBS, the customer also recognised the value of its real-time data access, enabling them to make timely decisions on staffing and resource allocation to optimise operational efficiency. TBS offers to prioritise effective communication and strives to address any issues promptly. TBS also gives training and aims to provide support to its customers and with a commitment to ensuring a smooth implementation and actively addressing any issues that arise.

In summary, the customer selected TBS because of their emphasis on communication, training, smooth roll-out, and support. “The quality of the solution made this project a great success. Thanks to their expertise and flexibility, the TBS technical teams were able to overcome the early challenges quickly and sustainably. The product's simplicity makes it easy for anyone to use. Since then, the devices have been used by several thousand employees on a daily basis. Moreover, users benefit from quality support whenever they need it,” says Hatem Oueslati, Senior Operations Consultant, McDonald's Suisse Restaurants Sàrl.


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