This project is envisaged to radically improve and transform Kuala Lumpur’s public transportation coverage and to propel the Malaysian capital into one of the top most livable cities in the world.

Safeguarding operations and protecting passengers - these are the main tasks for which the video management system Seetec Cayuga has already been successfully deployed by many public transportation providers all over the world. However, the KVMRT project posed some additional challenges, since the tender required to monitor not only the train line periphery but also more than 50 trains that service the line. This was especially important, since the trains for this next generation infrastructure project are running autonomously without a driver or other personnel on board. And finally, it was required that the system could be fully integrated into a single system framework in order to monitor all operations and facilities.

KVMRT decided to use Seetec Cayuga, the next generation of video management software, to implement one of the first installations worldwide where the supervision of the train stations and the other operational facilities has been realised on the same video management software platform as the surveillance within the trains.

The installation utilises more than 6,000 cameras. A central Operation Control Center which is manned 24/7 handles all operational tasks and the feeds of all the cameras can be accessed there when needed. The Operations Control Center is where it all comes together because the VMS is deeply integrated with many other systems within the project: it communicates with the Train Management System to initiate automatic camera alerts and pop-ups upon various events captured by the TMS system within different parts of the train. A dedicated Security Control Center monitors all stations and parking lots across the whole line. And finally, each station also has its own security and operational center to access all relevant security and operational info for the specific location.

Almost half of the camera channels are used for monitoring the trains which have been equipped with 42 cameras each. The other channels are used to safeguard the two train depots, the 31 stations, and the surrounding facilities that make up the train line. Some cameras feeds run through the Seetec Analytics Server 3D in order to automatically detect unwanted access. 

In a city where a modern public transportation system is a fairly new concept, using video technology from Seetec has shown to be pivotal in order to establish the newly-built suburban train line as a safe and convenient method of transportation. Especially in the public space, video surveillance effectively works as a deterrent, preventing damage and vandalism, optimizing operations, safeguarding passengers and thus ultimately increasing customer satisfaction.

The comprehensive video solution from Seetec puts the train operating company into a unique position: an operator can follow a suspicious person with cameras - from the station entrance to the platform into the train and out again in one single application. To this end, the video stream from the trains gets transmitted over WiFi in low-res, while the stream is saved in high-res within the train to ease cooperation with authorities and to preserve evidence. Coming into the game late and not tied by legacy, Malaysia has leap frogged other countries and has chosen to go for a stateof-the-art use of technology to reduce operating costs while delivering safety and a high level of service to its customers.