These updates, according to the company are paving the way for additional AI enhancements in 2025, focused on globally accepted performance standards, optimised equipment performance for cost savings and enhanced regulatory compliance.

The expanded AI features are designed to take data insights to the next level and build on the measurable impact customers are already seeing when utilising Openblue. With Openblue Enterprise Manager guiding facility improvements, coupled with equipment upgrades and proactive services, customers are benefitting from up to 30% reduction in energy spend, up to 20% reduction in maintenance spend, and 10% more optimised space utilisation - a win for the environment and the bottom line.

"The expansion of customer-facing AI features into Johnson Controls Openblue marks a pivotal moment in the evolution of building management technology," said Johnson Controls Chief Technology Officer Vijay Sankaran. "These new AI-driven features not only enhance operational efficiency and sustainability, but also empower building owners and operators with unprecedented levels of insight and control. We are committed to pioneering innovations that drive automation and create smarter, more responsive environments for our customers."

A recently commissioned Forrester Consulting study found that 90% of respondents say their building systems are not fully integrated, costing time, people and money. The expanded features in Openblue provide clearer insights and better performance, including:

• Integrated generative AI tools that proactively recommend impactful energy savings projects.

• Major upgrades to the user experience with a focus on personalisation, improved design, and compliance with a higher level of accessibility standards.

• Expanded data insights that allow users to see details on building visitors throughout the entire portfolio of buildings, improving the understanding and management of occupants.

• Enhanced indoor air quality monitoring and sensor analytics to support smarter and healthier buildings.

• Automatically adjusting setpoints based on fault diagnostics, saving energy, and accelerate capture of potential savings

"Our customers have consistently told us that one of the challenges with AI is they are unsure of what questions to ask a Generative AI chatbot about their building," said Julius Marchwicki, vice president, digital product management, Johnson Controls. "Our generative AI feature automatically constructs the right prompts that are built from our decades of experience in the commercial buildings space."

The platform also tracks energy conservation projects across over 130 categories, improving data management and managing decarbonization strategies. It supports utility bills management with automatic error correction, reducing billing gaps.