ICD Security upgrades theme park video management system

Chicago, Il (USA)

With the security system design in place, the client faced the challenge of deciding which technologies to deploy at the site.

A leading American multinational media conglomerate planned on building a large theme park in Asia. With high global standards and strict local regulations surrounding security systems implemented at sites like this one, the client sought an experienced security partner to help them design a complex security solution for the theme park, which would meet local regulations as well as their global standards. The client had already engaged with Convergint Technologies in the U.S. and recognised ICD, a Convergint Technologies Company, as a leading security service provider in Asia. ICD was therefore chosen by the client to design the security systems for the large site.

With the security system design in place, the client faced the challenge of deciding which technologies to deploy at the site. Specifically, it was integral for the client to choose the right video management system (VMS) to effectively manage the site’s complex video surveillance solution of thousands of cameras. The client approached Convergint & ICD to carry out extensive tests of eight leading VMS providers to help identify which platform would best meet their video surveillance and systems integration goals.

Having already designed the site’s security system, Convergint & ICD had a unique understanding of the site and the client’s requirements, plus an in-depth knowledge of a broad range of systems. The objective of the proof-of-concept (POC) testing was to verify the performance of the eight VMS solutions and their compatibility with over 200 different surveillance cameras from multiple brands.

The POC tests were carried out in just two weeks.The tests were observed by representatives from the client’s security and the operations team from Convergint & ICD. During the tests, Convergint & ICD not only acted as a facilitator but also as a bridge between the client and the VMS providers.

 All tests were conducted in an impartial environment with ordinary common network equipment and 204 different brands and specifications of cameras. The client had time to speak with each VMS provider, ask questions, and make their own notes and evaluations based on the VMS performance. After all the tests were concluded, the results were submitted as a report to the client’s top management to aid their decision about choice of VMS platform.


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